The second-hand marketplace Users Share Anger Over Size Changes
Shoppers are voicing their frustration due to a modification that led to items being listed as the wrong size.
The second-hand shopping app has altered its size classifications for women's and children's clothes without notifying all shoppers about the modification.
Online Platforms Reaction
Countless users and merchants have taken to social media saying Vinted listings now show a different size category versus the original listing because of the remapping.
Vinted explained the updated approach better aligns with similar services.
The platform has recommended to check their listings and update the measurements by hand if necessary, causing user dissatisfaction.
Measurement Approach Modifications
Before the change, the sizes had both one number and one letter, such as S/8 or M/10.
The new system has an alphabetical indicator and numerical range like S/UK 8-10.
With some products, the measurements have been reclassified - such as a large size was formerly size 12 but currently displays as UK 16-18.
Member Stories
One content creator, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
A different member, located in Scotland, said garments she listed with size 14 tags were appearing on the platform as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she said.
Necessary Adjustments
Another shopper, located in England, said she had been left angered due to the update requiring manual adjustment the measurements for "each individual item".
"This situation is especially annoying, as I'm chronically ill and selling on Vinted has been paramount after experiencing income reduction," she explained.
Marketplace Information
The app has more than 100 million members, comprising 18 million UK members.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This represents another occasion when a surprising modification within the service has received backlash: last year, Vinted reversed a change to its shipping options due to shopper criticism.
